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How to configure 5 Why assignments

Step-by-step instruction on how to configure a 5 Why Assignment.

1. Locate and select 5 Why Auto Assignments

  • Click on the Configuration from the Top Menu.


  • On the left panel, select People > 5 Why Auto Assignments


2. Select the Function from the Data grid


If you cannot see the desired Function, see How to configure Time Usage.

3. Assign a User

On the Assigned To column, click on the user to select a user. If the user is not found, see How to add a User.

By assigning a user, the system generated investigation will automatically assign the investigation to the user based on the configured 5 Why trigger (see How to configure Downtime unit).